Privacy & Cookie Policy

When visiting the Clarbonyx website, you can easily manage cookies via the cookie banner. The cookie pop-up gives a high-level summary and accept/reject buttons. Withdrawing a cookie management choice can be done via the Cookie Preferences button in the footer of the webpage. All non-essential cookies are OFF by default until the user accepts.

Clarbonyx bv (“we,” “us,” “our”, “Clarbonyx” or “the Company”) operates the website www.clarbonyx.com. We are committed to protecting your personal data and your privacy. This policy explains how we collect, use, and protect your information when you use our consulting services, contact us, or place an order. If you have any comments or questions about this Privacy & Cookie Policy, feel free to contact us at hello@clarbonyx.com.

In order to serve you correctly, Clarbonyx bv holds certain data belonging to you under specific conditions. Additionally, please note that this website is hosted by Squarespace. Squarespace may collect personal information when you visit this website, including:

• Information about your browser, network and device

• Web pages you visited prior to coming to this website

• Web pages you view while on this website

• Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy.

1. Data Controller

Clarbonyx bv is the data controller for the processing of your personal data.

• Address: Poelkapellestraat 46D, 8650 Houthulst, Belgium

• Company Number: 1037.498.340

• VAT Number: BE 1037.498.340

• Contact Email: hello@clarbonyx.com

2. Data We Collect and Why

We collect personal data only when it is necessary to provide our services or when you provide it voluntarily.

Details on Performance of a Contract: Clarbonyx bv collects and processes the personal data of individuals with whom the company has a direct or indirect relationship, with the purpose of current or future execution of a contract. This may include data within the following categories:

• Data filled out on the contact form on the website.

• Data of individuals who are known to Clarbonyx bv or with whom Clarbonyx bv wishes to establish a relationship or cooperation.

• Data filled out when subscribing to the blog or newsletter.

• Data filled out when placing an online order from our standard services catalogue (Store).

Personal data is used for a number of practical and operational functions, such as:

• Drawing up and sending quotations and invoices.

• Notifications on the status of an order.

• Processing data for new contacts via the website’s contact form.

• Scheduling meetings.

• Commercial or promotional activities (such as new project, new or modified services, newsletters).

You may receive automated messages from Clarbonyx bv, such as acknowledgments of receipt, invoicing, information request confirmations, or even an out-of-office message. It is not possible to unsubscribe from such services, as they are necessary for the operations of Clarbonyx bv and a good user experience.

Details on Analytics: This website collects personal information to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

Details on Cookies: This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses:

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Please keep in mind that disabling certain cookies may affect the functioning or performance of the website.

As such, the Cookie Classification and Lifecycle for www.clarbonyx.com can be summarizes as follows:

This website utilizes two distinct categories of cookies:

• Necessary/Functional Cookies: These technical cookies are strictly necessary to provide you with secure access to the website, shop checkout, and gated member areas. They are enabled automatically and remain active for the duration of your browser session or a maximum of 1 year for persistent security tokens.

• Analytics and Performance Cookies: These cookies (provided by Squarespace Analytics) help us understand website traffic, user interactions, and performance metrics. They are disabled by default and will only be deployed if you explicitly consent via our cookie banner. These cookies have a retention lifespan ranging from 30 days up to 2 years, unless manually cleared from your browser cache.

Details on customer data: When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

• Billing and shipping address

• Details relating to your purchase (for example, how you will provide the inputs we need to execute our service)

• Email address

• Name

• Phone number

We provide this information to Squarespace, our online store hosting provider, so that they can provide website services to us. Our payment processor(s) will also collect payment information from you.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Details on webforms: When you submit information to this website via a webform, we collect the data requested in the webform in order to track and respond to your submissions. We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you.

In addition to data collected via digital webforms, Clarbonyx processes professional contact information (such as names, business email addresses, phone numbers, and company affiliations) obtained through professional networking, scientific industry summits, conferences, or direct corporate correspondence. The legal basis for processing this data is our legitimate interest in expanding our professional consultancy network or taking pre-contractual measures at your explicit request. This data is subject to the same strict retention and security standards as data acquired online.

Details on memberships: When you subscribe and purchase a membership on this website, we collect personal information from you to enable your member sites access. We may collect information like your:

• Billing and shipping address

• Details relating to your subscription

• Email address

• Name

• Phone number

We provide this information to Squarespace, our website hosting provider, so that they can provide exclusive member site hosting services to us and help us manage our relationship with you.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Details on payments: When you make a purchase from us on this website, we use Squarespace Payments or Paypal as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

• Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

• Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

Details on invoices: We use branded invoices to collect payments. We share this information with Squarespace, our website hosting provider, so they can provide invoicing services to us. We may collect information like your: 

• Email address 

• Invoice details (for example, line items) 

• Name 

• Payment history 

A third-party payment processing provider might also receive your personal information and process it in accordance with their privacy policies.

Generally, when you contact us or agree to a service, we collect information necessary to negotiate, draft, and execute the service agreement. 

This information may include your: 

• Business details (for example, project scope) 

• Email address 

• Name Phone number 

This information is processed and stored securely through our use of the Squarespace platform. We offer you as a customer the option to send more detailed (confidential) information as inputs on the project via a chosen method of communication. Customers are not obliged to provide all information to execute a service via the website and can choose to be in touch via email.

Details on online meetings: When you use the link to book an online meeting via Tinrate, you will need to subscribe to Tinrate. As a third-party provider, Tinrate might receive your personal information and process it in accordance with their privacy policies in order to deliver the service of an online meeting scheduling.

We also offer the option to schedule appointments through our website or direct links using Microsoft Bookings, a scheduling platform provided by Microsoft.

When you use Microsoft Bookings or Tinrate to schedule an appointment, we collect and process the information required to facilitate the meeting, including for example:

• Contact Information: First and last name, email address, and optionally your phone number.

• Appointment Details: Date, time, type of meeting requested, and any optional notes or information you choose to provide in the booking form including billing information; including cancellation and rescheduling of meeting information.

• Technical Metadata: IP address, device information, and booking timestamps.

This data is processed exclusively for the purpose of organizing, coordinating, and managing appointments and communication with you. The legal basis for this processing is the performance of a contract or precontractual steps to fulfill or initiate a service request made by you.

Details on tax processing: When you make a purchase from us directly on this website, we use Squarespace as our commerce platform. Squarespace can make use of Stripe, a third-party service provider, to power automated tax calculations. We may collect information like your: 

• Billing and shipping address 

• Details relating to your purchase (for example, Product Tax Codes for the items purchased) 

• Name 

Stripe may also receive personal information and process it in accordance with their privacy policies.

Details on shopping cart notifications:You might receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

• You enter your email address at checkout, or are logged into your customer account.

• You add a product which is in stock to your shopping cart.

You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Details on marketing emails: We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We provide your contact information to Squarespace, our email marketing provider, so they can send these emails on our behalf and help us manage our relationship with you.

Details on order or account emails: We may email you with messages about your order or account activity. For example, we may email you to tell you that:

• You’ve created a customer account

• Your customer account password has been reset or updated

• You’ve made a purchase

• Your order has shipped

It’s not possible to unsubscribe from these messages.

We provide your contact information to Squarespace, our website hosting provider, so they can send these emails to you on our behalf and help us manage our relationship with you.

3. Data Retention

Data related to customers is retained for as long as necessary for administrative and accounting purposes. Data obtained via a form on the website or through other platforms is retained for as long as it remains relevant to the corresponding communication.

We do not store your data longer than necessary:

• Inquiries: Stored for the duration of the communication plus a reasonable follow-up period (typically 2 years).

• Meetings: The data provided during the booking process will be retained only for as long as necessary to fulfill the scheduled appointment, follow up on the service provided, or meet mandatory statutory retention periods (e.g., accounting or legal obligations), after which it will be safely deleted.

• Order Data: Typically retained for 10 years to comply with Belgian accounting and tax laws.

• Blog Subscription: Retained for as long as your account remains active or until you request its deletion. (Invoice data will be retained as required by accounting and tax laws).

• Newsletter: Retained until you withdraw your consent (unsubscribe).

If you wish for us to delete all data that Clarbonyx bv holds about you, please submit a request to hello@clarbonyx.com. We aim to process this request as quickly as possible, taking into account all legal and accounting obligations.

For all other communications, you always have the option to unsubscribe via the link in the email or by request to the above address.

4. Data Sharing and International Transfers

Within Clarbonyx bv, only Clarence Wybon has access to your personal data.

Exceptionally, the website administrator may gain access to the databases for statistical and technical purposes. During these actions, no specific data is consulted, nor is any data stored. This serves solely to verify the functioning of the forms and other technical aspects. At the moment, Clarence Wybon serves as website administrator.

We do not sell your data to third parties. We only share data with trusted service providers essential to our operations (such as accountants or IT providers). Because our website is built on Squarespace, your data may be transferred to and stored on servers located in the United States.

• Website Platform: Squarespace. As our hosting and store provider, Squarespace processes data on our behalf. We rely on Squarespace’s use of Standard Contractual Clauses (SCCs) to ensure your data receives a level of protection equivalent to that in the EU.

• Other Third Parties: This may include payment processors (for orders), newsletter platforms, software tools and legal authorities if required by Belgian law.

For meetings, we use Tinrate and Microsoft Bookings. While data is primarily stored within the European Union, technical exceptions or standard configurations may route data via Microsoft Corporation in the United States. This transfer is safeguarded by the EU-U.S. Data Privacy Framework and standard contractual clauses approved by the European Commission. Tinrate and Microsoft may process certain aggregated system logs for their own legitimate business operations (such as system diagnostics and security). We have no control over this specific data processing, for which Tinrate and Microsoft respectively act as independent controllers.

For the execution of advanced chemical risk assessments, mutagenicity predictions, or impurity qualifications (e.g., QSAR modeling), we may process structural chemical data or project-related descriptors using specialized third-party scientific software platforms and regulatory databases. Where these platforms act as data processors, transfers are strictly limited to technical, non-identifiable chemical data (such as molecular structures or SMILES strings). To the extent that any proxy data could be linked back to a specific client project, these transfers are fully safeguarded by strict confidentiality agreements and the data protection standards maintained by the respective software providers.

5. Processing of Special Categories of Personal Data

Special personal data concerns sensitive information such as medical details, criminal records, ethnic data, or data concerning race. We do not actively collect or request special categories of personal data through our website. Such data will only be collected and processed if there is a strict legal necessity to do so, with your explicit consent, and/or at your specific request within the framework of our professional consulting services, and always in full compliance with the GDPR.

Confidential Project Data & Compliance Assessments: In the scope of providing specialized life science consultancy, Clarbonyx may encounter or process highly confidential operational, proprietary, or product-related data on behalf of corporate clients. We strictly apply professional secrecy and technical compartmentalization to all such data (see also our Terms of Service). Furthermore, where consulting assignments involve complex or large-scale data processing activities, the Company will systematically evaluate the necessity of a Data Protection Impact Assessment (DPIA) in close collaboration with the Client to ensure absolute regulatory alignment before any processing takes place.

6.Your Rights

Under the GDPR, you have the following rights regarding your data:

• Access: Request a copy of the data we hold about you.

• Correction (Rectification): Request that we fix inaccurate information.

• Erasure ("Right to be Forgotten"): Request that we delete your data (subject to legal retention requirements).

• Withdraw Consent: Unsubscribe from our newsletter at any time via the link provided in the email.

• Portability: Request your data in a structured, machine-readable format.

• Right to object to processing

Response Timeline and Identity Verification: To exercise any of your rights listed above, please submit a written request to hello@clarbonyx.com. To protect your privacy and security, Clarbonyx reserves the right to request proof of your identity before processing the request. We are committed to responding to your legitimate request within one (1) month of receipt. In cases of exceptional complexity or high volume of requests, this period may be extended by an additional two (2) months, in which case you will be notified of the extension and the reasons for it within the initial one-month deadline.

7. Security

We implement appropriate technical and organizational measures, including SSL encryption on our website, to protect your personal data against unauthorized access, loss, or alteration.

8. Complaints

If you believe we are not processing your data correctly, you have the right to lodge a complaint with the Belgian Data Protection Authority:

• GBA / APD

• Drukpersstraat 35, 1000 Brussel

• www.gegevensbeschermingsautoriteit.be

Prior to doing so, you can also raise a complaint to Clarbonyx bv via hello@clarbonyx.com.